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Communication is crucial in every aspect of an arborist’s work. Three-way communication greatly reduces the risk of preventable incidents and helps work groups work smoother and more efficiently.
According to the American National Standards Institute (ANSI) Z133 Sections 3.4.4-3.4.5, types of three-way communication include:
The rules of three-way communication as described in the ANSI Z133 are:
Communication is crucial for all aspects of an arborist’s work, from speaking to homeowners to performing line clearance operations. When workers are aloft, it is essential that they and everyone around them be aware of each other and their surroundings. For example, consider a worker on the ground who is focused on setting up for felling a stub. They call out “coming in,” but they do not make visual contact with the worker aloft. The worker aloft cuts and drops a limb without communicating visually or verbally, and the ground worker is subsequently struck by the falling limb, requiring medical attention. By engaging in active, three-way communication, this incident could have been easily prevented. At its core, three-way communication consists not only of expressing your intentions but also of ensuring that the other workers on-site understood those intentions and respond to them.
ACRT Arborist Training provides entry-level through advanced arborist classes and certifications for line clearance companies, government agencies, tree care companies, municipalities, and individuals around the nation.
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